Recommended Learning
Because building confidence with AI takes more than reading about it.
This is a short, curated list of free training resources selected for public sector professionals. Every course here is worth your time. Resources are organised into two levels. Beginner covers the foundations: what AI is, how it works, and how to use it responsibly. Practitioner goes further, focusing on applied use, governance, and the policy context.
Google AI Professional Certificate
Learn to give AI clear instructions so it acts as a professional collaborator, not just a simple task completer. Focus on the domains where AI is transforming work most, including data analysis, research, and communication. Understand how AI works so you can use these tools confidently and responsibly. Use vibe coding to create a custom app that solves your unique workplace challenges, no coding experience required.
AI and digital transformation in government
UNESCO and University of Oxford launch free online course on Artificial Intelligence. This course is for anyone working in public service, whether at local, national or regional levels, who wants to build confidence and capability in using digital technologies and AI.
Microsoft 365 Copilot video tutorials
Learn the basics of prompting and using Copilot to get more done in the tools you use everyday.
Get started with Microsoft 365 Copilot
Learn how Microsoft 365 Copilot can streamline communication and power up your content creation. This learning path spans three key modules. These modules will walk you through the basics of Microsoft 365 Copilot, showcase its versatility across various Microsoft 365 Apps, and offer advice on maximising its potential.
AI Fundamentals for Public Servants
This self-paced course includes lectures and educational content from Stanford faculty, instructors, and fellows at the Stanford Institute for Human-Centered Artificial Intelligence that will help you understand the opportunities and impact of AI in government. You’ll also find insights from Apolitical and our network of public servants.
Understand How AI Impacts You and Your Government
In this free introductory course, you’ll discover that you don’t need to be a tech expert to understand how AI impacts you and your work. You’ll learn that AI is not as scary or even as ‘intelligent’ as you first thought, and – as you start exploring potential solutions to old problems – you’ll build the confidence to share what you have learned with your colleagues along the way.
Google AI Essentials
With Google AI Essentials, you'll learn the fundamentals of generative AI. You’ll gain hands-on experience using AI tools to develop new ideas, create content, and speed up daily work tasks.
Introduction to AI concepts
In this module, you learn about the kinds of solutions AI can make possible and considerations for responsible AI practices.
AI for All: Parts One & Two
This short course introduces AI in the Civil Service and sets the stage for further learning. You will explore a timeline of AI adoption in government, reflect on how AI already shapes everyday life, and consider its potential to improve public services.