Recommended Learning

Because building confidence with AI takes more than reading about it.

This is a short, curated list of free training resources selected for public sector professionals. Every course here is worth your time. Resources are organised into two levels. Beginner covers the foundations: what AI is, how it works, and how to use it responsibly. Practitioner goes further, focusing on applied use, governance, and the policy context.

Practitioner Terri Hart-Lancaster Practitioner Terri Hart-Lancaster

Google AI Professional Certificate

Learn to give AI clear instructions so it acts as a professional collaborator, not just a simple task completer. Focus on the domains where AI is transforming work most, including data analysis, research, and communication. Understand how AI works so you can use these tools confidently and responsibly. Use vibe coding to create a custom app that solves your unique workplace challenges, no coding experience required.

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Practitioner Terri Hart-Lancaster Practitioner Terri Hart-Lancaster

AI and digital transformation in government

UNESCO and University of Oxford launch free online course on Artificial Intelligence. This course is for anyone working in public service, whether at local, national or regional levels, who wants to build confidence and capability in using digital technologies and AI.

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Practitioner Terri Hart-Lancaster Practitioner Terri Hart-Lancaster

Get started with Microsoft 365 Copilot

Learn how Microsoft 365 Copilot can streamline communication and power up your content creation. This learning path spans three key modules. These modules will walk you through the basics of Microsoft 365 Copilot, showcase its versatility across various Microsoft 365 Apps, and offer advice on maximising its potential.

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Beginner Terri Hart-Lancaster Beginner Terri Hart-Lancaster

AI Fundamentals for Public Servants

This self-paced course includes lectures and educational content from Stanford faculty, instructors, and fellows at the Stanford Institute for Human-Centered Artificial Intelligence that will help you understand the opportunities and impact of AI in government. You’ll also find insights from Apolitical and our network of public servants.

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Beginner Terri Hart-Lancaster Beginner Terri Hart-Lancaster

Understand How AI Impacts You and Your Government

In this free introductory course, you’ll discover that you don’t need to be a tech expert to understand how AI impacts you and your work. You’ll learn that AI is not as scary or even as ‘intelligent’ as you first thought, and – as you start exploring potential solutions to old problems – you’ll build the confidence to share what you have learned with your colleagues along the way.

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Beginner Terri Hart-Lancaster Beginner Terri Hart-Lancaster

Google AI Essentials

With Google AI Essentials, you'll learn the fundamentals of generative AI. You’ll gain hands-on experience using AI tools to develop new ideas, create content, and speed up daily work tasks.

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Beginner Terri Hart-Lancaster Beginner Terri Hart-Lancaster

AI for All: Parts One & Two

This short course introduces AI in the Civil Service and sets the stage for further learning. You will explore a timeline of AI adoption in government, reflect on how AI already shapes everyday life, and consider its potential to improve public services.

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