Recommended Learning
Because building confidence with AI takes more than reading about it.
This is a short, curated list of free training resources selected for public sector professionals. Every course here is worth your time. Resources are organised into two levels. Beginner covers the foundations: what AI is, how it works, and how to use it responsibly. Practitioner goes further, focusing on applied use, governance, and the policy context.
Google AI Professional Certificate
Learn to give AI clear instructions so it acts as a professional collaborator, not just a simple task completer. Focus on the domains where AI is transforming work most, including data analysis, research, and communication. Understand how AI works so you can use these tools confidently and responsibly. Use vibe coding to create a custom app that solves your unique workplace challenges, no coding experience required.
AI and digital transformation in government
UNESCO and University of Oxford launch free online course on Artificial Intelligence. This course is for anyone working in public service, whether at local, national or regional levels, who wants to build confidence and capability in using digital technologies and AI.
Microsoft 365 Copilot video tutorials
Learn the basics of prompting and using Copilot to get more done in the tools you use everyday.
Get started with Microsoft 365 Copilot
Learn how Microsoft 365 Copilot can streamline communication and power up your content creation. This learning path spans three key modules. These modules will walk you through the basics of Microsoft 365 Copilot, showcase its versatility across various Microsoft 365 Apps, and offer advice on maximising its potential.